fortis.coach
Terms of service
Last updated: Oct 6, 2026
These terms are the agreement between Fortis ("Fortis", fortis.coach) and you as a coach using Fortis. By creating an account you accept them. Clients use their coach's app; there is a short note for them at the end.
1. The service
Fortis is an app for coaches: training programs, meal plans, check-ins, sessions, packages and payments, chat with clients, and your own branded app and website. You use it to coach your clients; Fortis provides the software and stores the data.
2. Your account and the free month
You need a valid email and must keep your password to yourself; you are responsible for what happens in your account. The first 30 days are free, with every feature and no card needed. At the end of the trial you decide whether to continue. If you don't, nothing is charged.
3. Price and payment
The price is €30 a month, with unlimited clients and every feature included, paid in advance for each month. There is no long-term contract. If the price changes, you are told by email at least 30 days before; the new price applies from your next month after that, and you can cancel before it does.
4. Cancelling
You can stop at any time; the account stays active until the end of the month you have paid for. Partly used months are not refunded. Before you go, you can download all your data (Settings → Data). Your account and your clients' data are deleted within 90 days after the account ends, and from backups within a further 30 days.
5. Late payment and suspension
If a month isn't paid, you get a reminder. If it still isn't paid, the account may be paused: you and your clients can't sign in, but nothing is deleted, and everything works again as soon as it is paid. Fortis may also pause an account that is used against these terms or the law, after telling you why, unless it is urgent (for example to stop abuse or a security problem).
6. Your clients' data (data processing)
For your clients' data you are the controller and Fortis is your processor. Fortis: • processes it only to run the app for you and on your instructions, never for its own purposes, and never sells it; • keeps it confidential and lets only people who need it for the service (support, maintenance) see it, bound to confidentiality; • protects it with appropriate security: encrypted connections, access limited per coach, regular backups; • stores it in the EU and uses only the sub-processors listed in the privacy policy, telling you before adding a new one; • helps you answer your clients' requests (access, correction, deletion, a copy of their data); • tells you without undue delay if a breach affects your clients' data; • deletes it when your account ends, as described in point 4, and gives you the information needed to show these terms are kept. You are responsible for having a reason to process your clients' data, for what you ask them to share, and for telling them about it. The app asks every client for consent to health data before they start.
7. Your coaching
You are responsible for your programs, meal plans and advice and for working within your qualifications. Fortis is a tool: it does not give training, nutrition or medical advice and is not responsible for the results or the consequences of your coaching. Calories and macros come from food databases and can be inaccurate. Clients with health problems should talk to a doctor.
8. Your content and brand
Your programs, meal plans, exercises, texts, photos, logo and website stay yours. You allow Fortis to store and show them only as needed to run your app and website. You confirm you have the right to use what you upload. The Fortis software, design and built-in libraries (exercises, foods) belong to Fortis; you may use them while you have an account.
9. Fair use
Don't use Fortis for anything illegal, to send spam, to upload content you don't have the rights to or that is harmful, or to try to access other coaches' data or break the app. Don't resell access to Fortis to other coaches.
10. Data import help
On request, Fortis helps move your clients, programs and plans from other tools, free, wherever it is reasonably possible. Please check the result before you invite your clients; you remain responsible for its accuracy.
11. Availability and changes
Fortis works to keep the app available and safe, but can't promise it will never be interrupted (for example during maintenance or problems with providers). Features are improved and can change; if something important you rely on is removed, you are told in advance.
12. Liability
Fortis is not liable for indirect damage, such as lost income or clients. Fortis's total liability is limited to what you paid in the 3 months before the event. This does not limit liability that by law can't be limited, such as for intent or gross negligence.
13. Changes to these terms
If these terms change in a way that matters to you, you are told by email at least 30 days before. If you don't agree, you can cancel before the change applies; continuing to use Fortis after that means you accept them.
14. Law and disputes
These terms are governed by the law of the Republic of Serbia. Disputes are first resolved by agreement; if that fails, the competent court in Belgrade decides. Consumer protection rights you have by law are not affected.
15. Contact
Fortis Email: office@fortis.coach
For clients
If you use your coach's app, your coaching is an agreement between you and your coach; Fortis only provides the app. How your data is handled is explained in the privacy policy. If you have a health condition, talk to a doctor before starting a program.